Returns Policy
Returns are not accepted on custom items, however, we do stand behind our product and if there is damage in shipping or an error that we did, please Contact Us with the details and we will review the issue.
Shipping
We currently only ship to US addresses.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please note that custom items have a minimum lead time of 10-21 business days, depending on the size, complexity and quantity of the item(s) you ordered. The expeted lead time will be communicated up front when the order is placed.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Local pickup is available in the McDonough/Henry area. Outside Henry County, there is a minimal charge if we meet you for delivery. We can also use regular shipping options.